DISCLAIMER

Medihealth Plus

General Information

Welcome to Medihealth Plus. By accessing and using this website or our telehealth services, you acknowledge and agree to the terms outlined in this Disclaimer.

The information provided on this website is intended for general informational and educational purposes only. It does not constitute medical advice, diagnosis, treatment, or healthcare recommendations. Information on this website should not be relied upon as a substitute for professional medical advice from a qualified healthcare practitioner.

Always seek the advice of your doctor, general practitioner, or another qualified healthcare provider regarding any medical condition, symptoms, or treatment decisions. Never disregard professional medical advice or delay seeking it because of information obtained through this website or our services.

If you are experiencing a medical emergency, please contact emergency services immediately by calling 000 or attend your nearest hospital emergency department.

Telehealth Services Disclaimer

Medihealth Plus provides healthcare services primarily through telehealth consultations. While we aim to provide a high standard of care comparable to in-person consultations, telehealth services have certain inherent limitations. By using our telehealth services, you acknowledge and accept that:

Telehealth consultations may not be suitable for all medical conditions or circumstances.
Certain diagnoses, treatments, or assessments may require an in-person examination, physical testing, or referral to another healthcare provider.
Technical issues such as internet interruptions, audio/video failures, or system outages may affect the quality or continuity of consultations.
Healthcare providers may determine that a telehealth consultation is not appropriate and recommend an in-person appointment or emergency care where necessary.

Our practitioners will use their professional judgment to determine whether telehealth is clinically appropriate for your situation.

No Doctor–Patient Relationship Through Website Content

Accessing this website, submitting enquiries, or receiving general information through this website does not create a doctor–patient or healthcare provider relationship unless and until you have formally engaged our services and completed a consultation with one of our practitioners.

Website Content and Accuracy

We make reasonable efforts to ensure the information on this website is accurate, current, and reliable at the time of publication. However, Medihealth Plus makes no warranties or representations regarding the completeness, accuracy, reliability, suitability, or availability of any content contained on this website.

Website content may be updated, changed, or removed at any time without notice.

To the maximum extent permitted by law, we disclaim all liability arising from reliance on information contained on this website.

Limitation of Liability

To the fullest extent permitted under Australian law, [Business Name], its directors, employees, contractors, and healthcare practitioners are not liable for any direct, indirect, incidental, consequential, or special loss or damage arising from:

Use of, or reliance on, information contained on this website;
Use of our telehealth services;
Technical interruptions or system failures;
Errors or omissions in website content;
Delays in communication or service delivery; or
Access to third-party websites or external links.

Users are responsible for evaluating the accuracy, completeness, and usefulness of any information provided through this website.

Privacy and Confidentiality

While we take reasonable steps to protect your personal information and maintain confidentiality in accordance with applicable Australian privacy laws, no method of electronic communication or internet transmission is completely secure.

Users acknowledge and accept the potential privacy and security risks associated with online communications and telehealth consultations.

Please refer to our Privacy Policy for further information regarding how personal information is collected, stored, and managed.

Australian Consumer Law

Nothing in this Disclaimer excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law or any other applicable legislation that cannot lawfully be excluded.